FAQs
If you are unable to find the answer to your question or query on the website, have a browse of common FAQ’s below – if you still can’t find what you’re looking for, please drop me an email or give me a call.
How do I get a wedding quote from you?
Drop me a line on email, by text or WhatsApp, give me a call or contact me on social media, and I can organise a free consultation to chat through your ideas. The more information you can give at the start (date, venue etc) the easier it will be for me to check that I’m able to help you. Once I know more about your big day I can put together a personalised quote and ping it over to you on email. You can read more about wedding options HERE.
Where are you based & what area do you cover?
I work from home in my private studio which is in Norfolk. For weddings, my main area of work is East Anglia, but I have worked all over the UK including weddings in London, the Cotswolds, Brighton, Essex and more. For bouquet deliveries, I focus on Norwich and surrounding areas but can deliver throughout Norfolk for a small delivery fee.
Can you come to my house to host a workshop?
For some events and occasions we can come to your house and host a workshop. Although we like to be flexible, we need adequate space and many of our workshops can be quite messy! If this is something you are interested in, please CONTACT US to discuss further.
Is your business environmentally friendly?
I like to think so! Read more about my commitment to the environment HERE.
Do you take commissions?
Absolutely! We are happy to work on bespoke events, floristry or giftware. You can read more HERE.
What payment methods do you accept?
For wedding, event and occasion flowers, a bank transfer or cash. For online purchases through the shop, all major credit cards via Stripe.
Are you on social media?
How will my items be delivered?
Looking for delivery information? You can read more about this HERE.
What happens if I want to return an item?
If you need to return something, have a browse of the returns policy HERE.
Do you offer a gift wrapping service?
Absolutely! You can read more about this HERE.
